Terms & Conditions

1. Acceptance of Terms

Using this website or our services means you accept these terms in full. If you do not agree with any part of these terms, please do not use our website or engage with our services. Continued use of the website following any changes to these terms constitutes your acceptance of the revised terms.

2. Services Provided

We provide clinical dental services that are subject to professional assessment by our qualified dental practitioners. Please note the following:

• The website and its content are provided for informational purposes only and are not a substitute for professional dental advice, diagnosis, or treatment.
• Specific treatment plans are determined following an in-person clinical examination and assessment.
• While we strive for the best outcomes, treatment results cannot be guaranteed due to the variable nature of individual health conditions.
• Services offered are subject to change without prior notice. Please contact us for the most current list of available treatments.

3. Appointment Booking

When booking an appointment with [CLINIC NAME], please be aware of the following conditions:

• Confirmation: All bookings are confirmed subject to availability. You will receive a confirmation via SMS or email once your appointment is scheduled.
• Rescheduling by Clinic: We reserve the right to reschedule appointments in cases of clinical emergencies, unforeseen circumstances, or staff unavailability. We will notify you as early as possible in such events.
• Late Arrivals: Patients arriving more than 15 minutes after their scheduled appointment time may be asked to reschedule to avoid disruption to other patients.
• No-Show Policy: Patients with three or more no-shows without prior cancellation may be required to make a pre-payment to secure future appointments.
• Minors: Patients under 18 years of age must be accompanied by a parent or legal guardian during their appointment.

4. Payment Terms

The following payment terms apply to all services provided at [CLINIC NAME]:

• Payment Due: Full payment is due at the time of service unless a prior payment arrangement has been made with the clinic administration.
• EMI / Installments: Equated Monthly Installment (EMI) options are available for select treatments subject to eligibility and prior approval.
• Currency: All fees are quoted and payable in Indian Rupees (₹).
• Estimates: Price estimates provided during consultations or on our website are approximate. Final treatment costs may vary based on clinical findings and the actual treatment required.
• Insurance: If you are covered by dental insurance, please bring your policy details. We will assist where possible, but ultimate payment responsibility lies with the patient.

5. Cancellation Policy

We understand that circumstances change. Our cancellation policy is as follows:

• Free Cancellation: Appointments cancelled more than 24 hours in advance will incur no cancellation fee.
• Late Cancellation: Cancellations made less than 24 hours before the scheduled appointment may attract a cancellation fee of ₹[AMOUNT].
• Rescheduling: You may reschedule your appointment up to 4 hours before the scheduled time without penalty, subject to availability.
• Emergency Cancellations: Genuine emergency cancellations (e.g., medical emergencies, accidents) are fully exempt from any cancellation fee. Supporting documentation may be requested.
• To cancel or reschedule, please contact us by phone at [PHONE] or via WhatsApp.

6. Patient Responsibilities

As a patient of [CLINIC NAME], you are responsible for:

• Providing accurate, complete, and up-to-date medical and dental history at the time of registration and at each appointment.
• Informing the clinic of any changes in your general health, medications, allergies, or medical conditions prior to your treatment.
• Following all pre-treatment and post-treatment care instructions provided by your dentist.
• Attending all scheduled follow-up appointments as advised by your dental practitioner.
• Treating clinic staff with respect and courtesy. [CLINIC NAME] reserves the right to refuse service to patients who are abusive or disruptive.
• Ensuring any minor in your care meets the minimum age requirements for specific treatments.

7. Medical Disclaimer

The content published on this website is intended for general informational purposes only. It is not intended to constitute, and should not be construed as, professional medical or dental advice. Specifically:

• Information on this website does not replace a qualified dental professional's opinion or an in-person clinical examination.
• Do not delay seeking professional dental advice or disregard professional advice based on information found on this website.
• Results from dental procedures, including but not limited to cosmetic procedures, may vary from person to person.
• Always consult your dentist before making any decisions regarding your dental health.

8. Cosmetic Dentistry Disclaimer

Cosmetic dentistry results are individual and may vary. Please note the following:

• Before and after images displayed on our website, social media, and marketing materials represent individual patient cases and are not a guarantee of similar results for other patients.
• The outcome of cosmetic dental procedures depends on multiple factors including individual oral health, bone structure, compliance with aftercare instructions, and lifestyle habits.
• During your consultation, our dentists will discuss realistic and achievable outcomes based on your specific situation.
• [CLINIC NAME] does not guarantee specific aesthetic results from any cosmetic treatment.

9. Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, icons, photographs, audio clips, and software, is the property of [CLINIC NAME] and is protected by applicable Indian and international intellectual property laws.

• You may not reproduce, distribute, modify, create derivative works from, publicly display, or in any way exploit any of the website content without our prior express written permission.
• Unauthorized use of any materials on this website may violate copyright, trademark, and other applicable laws.
• Permission requests may be directed to [EMAIL].

10. Limitation of Liability

To the fullest extent permitted by applicable law:

• [CLINIC NAME] shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of, or inability to use, this website or its content.
• We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.
• Our liability in connection with clinical dental services is governed by applicable Indian medical and consumer protection laws, including the Consumer Protection Act, 2019, and the Indian Medical Council Act.
• Nothing in these terms limits our liability for death or personal injury arising from our negligence, or for fraud or fraudulent misrepresentation.

11. Privacy

Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. By using our services, you consent to the collection and use of your personal and health information as described in our Privacy Policy. We are committed to protecting your data in compliance with applicable Indian data protection laws.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms, or your use of our website or services, shall be subject to the exclusive jurisdiction of the courts located in [CITY], [STATE], India.

If any provision of these terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

13. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting to the website. The "Last updated" date at the top of this page will reflect the most recent revision. We encourage you to review these terms periodically. Your continued use of the website or our services after any changes constitutes your acceptance of the revised terms.

14. Contact Us

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us:

• Email: [EMAIL]
• Phone: +91 [PHONE NUMBER]
• Address: [CLINIC ADDRESS], [CITY], [STATE] – [PIN CODE]
• Office Hours: Monday – Saturday, 9:00 AM – 8:00 PM